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Contact Info :

Crystal Blend Training Academy
1 Dock Road, Royal Victoria Docks
Docklands
London, E16 1AG
Tel : 020 7055 4981
Fax : 020 7055 0800
Outside UK: + 44 (0) 20 7055 4981

 

What is CePS?

CePS is the Certificate in Professional Salesmanship. CePS is a sales technique course designed to teach modern Sales techniques based on the human reaction and behaviour before, during and after transactions.


The course will include all of the below:

    Day One

  • The Definition of Sales
  • Type of salesmen and sales process
  • Telling v/v selling the difference and the impact
  • Pacing
  • Leading
  • Advanced Telesales
  • The principles of good customer service
  • Selling & questioning - type and formulas
  • Personality Styles
  • The 7th Myths of the old school of sales
  • The 3 pillars of Sales
  • CRIC sales process
  • Targeting in Sales
  • The Theory of Rapport Building
  • Objections and how to overcome its challenges
  • Closing Technique

    Day Two

  • How To Develop Positive Attitude
  • "I Can" and "I Can Not" Approaches
  • Your Inner Attitude 
  • Attitude & Aptitude
  • Verbal & Non-Verbal Communications v/v Attitude
  • NLP
  • The Technique to Develop Positive Attitude
  • Assertiveness & Its Skills
  • Self-Esteem & Goal Setting
  • MDP
  • Problem Solving Technique
  • Time management & Discipline
  • Pressure & Stress
  • To Manage or To Put Pressure? The Difference & The Ethics 
  • Effective Presentations
  • The 3 Principles of Successful Speaking
  • How To Win The Customer?